職場人必知商務禮儀
1
Don't microwave stinky foods in the shared lunchroom.
不要在公用餐廳里用微波爐加熱重口味的食物。
2
When answering the phone, state your name and place of business.
打電話時，先報上自己的名字和單位。
3
Don't use a speakerphone unless you're in your office and holding a meeting that's being attended by someone remotely. Alert the person you're speaking with that others are present, and close the door.
不要用免提，除非你是在自己的辦公室里，或者在開會時，其他與會者離你較遠。記得要提醒電話的另一頭，有其他人在場。最后記住要把門關上。
4
Don't pop up beside someone's cubicle, holding a conversation as a disembodied head.
不要在其他人的格子間旁邊突然冒出頭，說話的時候假設他就在你面前。
5
When leaving voice mails, state your name, place of business, and number. Succinctly say why you're calling. Repeat step one; say goodbye.
電話留言時，先報上自己的名字，單位，和電話。再簡單扼要地說明打電話的原因。最后，重復一遍自己的名字、單位和電話，說再見。
6
Whoever arrives at a door first holds it for the next person, no matter the gender of either.
先到門邊的人，記住要為后面的人拉住門，無論后面的人是男是女。
7
Don't check personal devices during a meeting attended by your boss or anyone else who can make her disapproval your problem.
不要在開會時查看自己的個人物品，特別是有老板或者任何可以對你說不的人參加的會議。
8
When introducing people, name the person of greater status first: “Mrs. CEO, I'd like you to meet the mail guy, Ron.”
介紹他人時，先為社會地位高的'人介紹。比如，“總裁女士，我想為您介紹一下我們的快遞員，榮恩。”
9
If you leave your cell phone at your desk, turn it off. Particularly if your ringtone is “Who Let the Dogs Out?”
如果你把手機放在桌子上，記住要關機。尤其當你的手機鈴聲是“誰把狗放出來啦”的時候(在國內，請參考“忐忑”鈴聲的效果)。
10
Don't say “Pardon me.”Say “I beg your pardon.”The first is a command; the second, a request.
不要說“原諒我”，改說“我請求您的原諒”。前者是命令，后者是請求。
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