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辦公室英語：Apologies(會話篇)
Part One
Lily: I owe you an apology, Mr. Steven.
Steven: What do you mean, Lily?
Lily: I'm terribly sorry about the appointment last Thursday. I hope you'll excuse me.
Steven: Forget it. I'd have done exactly as you did if I had been in your situation.
Lily: That's very kind of you to say so.
Part two
Eva: Sorry to be late. I was caught up in a traffic jam. Am I the last guest to arrive?
John: Yes, VIPs always are. So it's quite all right. And you're a very important person
at this party.
Eva: Oh, please don't!
John: I was just kidding. We've been expecting you all this time!
Part Three
Annie: Sorry to have kept you waiting, Eva. I was answering an overseas call.
Eva: It's alright. You must be a very busy general manager.
Annie: Well, I hope you weren't bored while I was on the phone.
Eva: No. I was reading this new brochure of yours, you see. I'm very much interested
in your new product.
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