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空乘服務(wù)常用英語口語
起飛前
1. morning, madam(sir). welcome board!
早上好，女士(先生)。歡迎登機!
2. may i introduce myself, i''m ___, the chief purser of
this flight.
請允許自我介紹。我叫___，本次航班的乘主任務(wù)長。
3. morning, sir. welcome aboard. business class or economy?
早上好，先生。歡迎登機。坐公務(wù)還是經(jīng)濟艙?
4. follow me, please. your seat is in the middle of the cabin.
請跟我來，您的座位在客艙中部。
5. an aisle seat on the left side ------ here you are, sir.
是左邊靠走廊座位------這是您的座位。
6. i’m afraid you are in the wrong seat. 20c is just two rows behind on the other aisle.
恐怕您坐錯位子了，20c正好在那邊走廊的后二排。
7. excuse me for a second, i’ll check.
請稍等一下，我查查看。
8. the plane is about to take off. please don''t walk about in the cabin.
飛機馬上要起飛了，請不要在客艙內(nèi)走動。
9. you know the weather in hongkong is not so good. it has been delayed.
你知道香港的天氣不太好，飛機延誤了。
10. air china flight ca937 leaves at 0730 in the morning.
中國國際航空公司ca937航班，上午7：30起飛。
11. flight no. 926, leaving tokyo at 1740, flies nonstop back to beijing.
ca926航班17：40離開東京直飛回北京。
12. you’re flying economy class. is that right?
您是坐經(jīng)濟艙，對嗎?
起飛后
would you like anything to drink first?
您想先喝點什么?
here is today''s menu.what would you like to have?
這是今天的菜單，你想吃些什么?
thank you for waiting sir.here you are.anything more?
謝謝，讓您久等了。這是您的飯和咖啡，還要點什么?
how about the sweet?
甜食要不要?
may i clear up your table now?
現(xiàn)在可以收拾您的桌子嗎?
are you going to study there or just for sight seeing?
你是去學習還是只去旅游?
the flight has been delayed because of bad weather.
由于天氣惡劣，航班已經(jīng)延誤。
we can''t take off because the airport is closed due to poor visibility.
由于低能見度，機場關(guān)閉，我們不能起飛。
our plane is bumping hard.please keep your seat belt fastened。
我們的飛機顛簸得厲害，請系好安全帶。
before take-off
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